Last Updated: September 10, 2026
Welcome to Backroom Supply Co.
These Terms & Conditions govern your use of the Backroom Supply Co. website and your purchase of products from us. By accessing our website, placing an order, or otherwise using our services, you agree to these Terms & Conditions and the policies referenced within them.
If you do not agree with these terms, please do not use the website or place an order.
About Backroom Supply Co.
Backroom Supply Co. offers apparel, drinkware, and other merchandise featuring original, humorous, irreverent, alternative, and sometimes mature themes.
Many of our products are made to order.
Eligibility to Purchase
You represent that the information you provide when placing an order is accurate and that you are legally permitted to use the payment method provided.
Certain areas or products may contain mature language, humor, imagery, or subject matter. Please review our Content & Age Disclaimer for additional information.
Products
We make reasonable efforts to accurately describe and display our products.
However, actual products may vary slightly from photographs or digital representations because of factors including:
- Screen and display settings
- Garment manufacturing variations
- Printing and production processes
- Product positioning
- Material variations
- Lighting and photography
Minor variations that are normal to the production process are not considered defects.
Made-to-Order Products
Many Backroom Supply Co. products are made specifically after an order is placed.
Because of this, made-to-order products generally cannot be returned, exchanged, changed, or cancelled after the applicable cancellation period or once production has begun.
Please review our Returns, Exchanges & Refunds Policy and Cancellation & Order Changes Policy before ordering.
Product Availability
Products, designs, colors, sizes, collections, and other options may be changed or discontinued at any time.
We reserve the right to limit quantities or refuse an order when reasonably necessary, including in cases involving suspected fraud, pricing errors, product availability, technical problems, or violations of these Terms.
If we cancel an order after payment has been collected and no substitute or other resolution is agreed upon, the applicable amount will be refunded.
Pricing
Prices are displayed in U.S. dollars unless otherwise stated.
Backroom Supply Co. may change prices, promotions, discounts, or product availability at any time.
The price applicable to an order is generally the price displayed when the order is submitted, subject to correction of obvious errors.
Pricing & Website Errors
Occasionally, a product may be displayed with an incorrect price, description, photograph, discount, availability status, or other information because of a technical or human error.
We reserve the right to correct errors and, when reasonably necessary, cancel affected orders.
If an affected paid order is cancelled, the applicable payment will be refunded.
Discounts & Promotions
Discount codes, promotional offers, rewards, and other incentives may be subject to additional terms.
Unless otherwise stated:
- Promotions cannot be combined.
- Discounts have no cash value.
- Discounts cannot be applied retroactively to completed purchases.
- Eligibility requirements must be satisfied at checkout.
- Promotional offers may be modified or discontinued as permitted by law.
Abuse, manipulation, or unauthorized duplication of promotional offers may result in cancellation of the discount or affected order.
Free Shipping
Orders meeting the applicable merchandise threshold may qualify for free standard shipping.
Backroom Supply Co. currently offers free standard shipping on qualifying orders over $70 after applicable discounts and coupons and before taxes and shipping charges.
Please review our Shipping & Delivery Policy for complete information.
Payment
Payment is due when an order is placed unless another payment arrangement is specifically offered at checkout.
Payments may be processed by third-party payment providers and may be subject to their terms, policies, and eligibility requirements.
We reserve the right to decline or cancel transactions that cannot be successfully authorized or that appear fraudulent or unauthorized.
Order Acceptance
Receiving an automated order confirmation does not necessarily mean that an order has been finally accepted for production.
We may review orders for payment authorization, product availability, suspected fraud, obvious errors, or other legitimate business reasons.
If we are unable to fulfill an order after payment has been received, we will provide an appropriate refund or other agreed resolution.
Processing & Shipping
Because products may be made to order, please allow up to two weeks (14 days) for processing before shipment.
Processing time does not include carrier transit time.
Backroom Supply Co. is not responsible for shipping-carrier delays outside our reasonable control.
Please review our Shipping & Delivery Policy for additional information.
Returns, Refunds & Exchanges
Made-to-order products generally cannot be returned or exchanged because of buyer’s remorse, incorrect size or color selection, personal preference, or other customer ordering errors.
If an item arrives damaged, defective, misprinted, or incorrect because of an error by Backroom Supply Co., contact us within 7 days of delivery.
Please review our Returns, Exchanges & Refunds Policy for complete details.
Cancellations & Changes
Cancellation and order-change requests should be submitted within 12 hours of purchase.
After this period, cancellations or changes cannot be guaranteed because production may have begun.
Once production has begun, made-to-order products generally cannot be cancelled or changed.
Please review our Cancellation & Order Changes Policy.
Intellectual Property
Unless otherwise stated, the Backroom Supply Co. name, branding, website content, original graphics, product designs, photographs, written content, logos, and other original materials are owned by or licensed to Backroom Supply Co. and are protected by applicable intellectual-property laws.
You may not reproduce, distribute, sell, modify, publish, commercially exploit, or create unauthorized derivative works from protected Backroom Supply Co. materials without permission.
Purchasing a product does not transfer ownership of the intellectual property appearing on that product.
User Conduct
You agree not to use our website to:
- Engage in fraudulent or unlawful activity
- Attempt unauthorized access to the website or related systems
- Introduce malicious software or harmful code
- Interfere with website security or operation
- Scrape, harvest, or misuse information from the website
- Infringe intellectual-property rights
- Impersonate another person
- Abuse promotional offers or payment systems
We may restrict access, cancel orders, or take other reasonable action when these terms are violated.
Mature & Potentially Offensive Content
Some Backroom Supply Co. products intentionally contain profanity, suggestive humor, sexual innuendo, dark humor, LGBTQ+ themes, BDSM-related themes, witchcraft or occult imagery, and other potentially mature or controversial material.
Customers are responsible for reviewing products before purchasing.
Please review our Content & Age Disclaimer.
Third-Party Services
Our website may use or link to services operated by third parties, including payment processors, shipping providers, social platforms, website services, and other technology providers.
We are not responsible for the independent content, availability, privacy practices, or policies of third-party services.
Use of those services may be governed by separate terms.
Privacy
Your use of the website may involve the collection and processing of personal information.
Please review our Privacy Policy for information about our privacy practices.
Disclaimer of Warranties
To the extent permitted by applicable law, the website and its content are provided on an “as available” basis.
We do not guarantee that the website will always be uninterrupted, error-free, or available at all times.
Nothing in these Terms excludes warranties or consumer protections that cannot legally be excluded.
Limitation of Liability
To the extent permitted by applicable law, Backroom Supply Co. will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or products.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited.
Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses, claims, or expenses reasonably arising from your unlawful misuse of the website, infringement of another person’s rights, or material violation of these Terms.
Governing Law
These Terms & Conditions are governed by the laws of the State of Tennessee, without regard to conflict-of-law principles, except where applicable consumer law requires otherwise.
Changes to These Terms
Backroom Supply Co. may update these Terms & Conditions periodically to reflect changes in our business, website, services, products, or legal obligations.
Updates become effective when posted unless otherwise stated.
The Last Updated date at the top of this page will indicate the most recent revision.
Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
Entire Agreement
These Terms & Conditions, together with the policies referenced within them, constitute the agreement between you and Backroom Supply Co. regarding your use of the website and purchases from us, except where additional terms are specifically provided.
Contact Us
Questions about these Terms & Conditions may be submitted through the Contact Us page on the Backroom Supply Co. website.
By using the Backroom Supply Co. website or placing an order, you acknowledge that you have read and agree to these Terms & Conditions and the applicable store policies.
